Buyer Satisfaction Guarantee

Information Products (mp3 files, transcripts, special reports, webinars):

If you are not 100% satisfied that the information products deliver what they promise, contact me within 30 days for full refund and keep the recordings.

Our Cancellation Policy for Public Seminars:

You may cancel your registration up to 10 business days before the program. Your registration fee will be refunded less a cancellation fee. If you need to cancel less than 10 business days prior to the program you may (1) send a substitute from your organization or (2) transfer your registration fee to another program of your choice that is scheduled within 12 months of your original event. Please note that if you don't cancel and don't attend you are still responsible for payment. Substitutions may be made at any time.